Ariadna Servicios Informáticos (ASI) is a company related to development of ICT projects tailored to the needs of each client and enabling training in the use of various technologies, communication and sales techniques in the digital world. Since 2000, ASI has developed several research projects in the area of web platforms, including technological developments and methodological coordination of projects. ASI is a technological SME highly involved in the development of new solutions using open user-driven innovation methodologies. To achieve this objective, Ariadna applies user driven methodologies in the development of innovation projects, obtaining results that are close to the needs of users and the market.

Based on this experience, Ariadna is methodological coordinator of the CIP project PEOPLE (,  where it is developing a user driven methodology for open innovation in smart cities and performing the evaluation and monitoring of four pilots. ASI also co-coordinates two Spanish Living Labs: Madrid4Inclusion (officially recognized on the Third Wave by ENoLL), which aim is ICT development and application in areas such as work integration and teaching for people with intellectual disabilities, and the fourth wave Living Lab eHealthMadridLL, which is working for the ICT application in areas such as the Hospital pharmacy or the Geriatrics service. ASI is also involved from its beginning in a new user centric for open innovation methodology born five years ago called Social Spaces for Research and Innovation (SSRI).

Additionally, ASI is coordinator of the Spanish Network of Social Spaces for Research and Innovation (SSRI), consisting of territorial eco-innovation systems, with the involvement of all required stakeholders (public entities, end-users, businesses, IT infrastructures, etc.) to create a positive surrounding for the development and uptake of ICT innovation. ASI is fully involved in User Centre Methodologies for innovation and research on ICT solutions.  Its main core business consists of consulting and technology support to provide solutions using user driven innovation approach.

Previous projects and publications in the same field

European projects:

  • PEOPLE: Pilot smart urban Ecosystems leveraging Open innovation for Promoting and enabling future E- services. ICT Policy Support Programme CIP-ICT-PSP-2009-4: Pilot Type B – CIP-ICT-PSP-PB Theme 4- Open Innovation for future Internet-enabled Services in “smart” Cities.
  • SmartAgriFood: Smart Food and Agribusiness: Future Internet for Safe and Healthy Food from Farm to Fork Large-scale Integrated Project (IP) FP7-2011-ICT-FI. Objective: FI.ICT-2011.1.8: Use case scenarios and early trials.

National projects:

  • SIMPLEXT: Automated Text Simplification. (Plan Avanza II – TSI-020302-2010-84)
  • AMI4INCLUSION (Ambient Intelligence Environments for Youth Work Integration with Intellectual Disability). It aims to develop and integrate different technologies that support the training for the employment of young people with Down syndrome.
  • PARTICIPA Development of two platforms for citizen participation in the democratic life of their city. Citizen participation system that encourages interaction between public entities and citizens who use their services, through new methods of communication and solving problems.
  • SEDOC: Monitoring and Management of physical and digital documents.
  • ELISA: Intelligent Location Environment for Assisted Services.
  • CARDINEA: Evaluation and optimization of activity processes of health personnel and patients in the hospital setting through measurements in sensor networks.
  • UNICA ID: RFID for production, distribution and dispensing of medications

Relevant publications include:

  • Guidelines and processes flows for Open Innovation Management within Smart Urban Ecosystems. PEOPLE Project deliverable.
  • Text Simplification in Simplext: Making Texts more Accessible, SEPLN 2011 nº 46
  • Social Spaces for Research and Innovation (SSRI): Users leading Research and Innovation in Ambient Assisted Living  – AAL Handbook – Iospress
  • Disabilities & ICTs for learning: developing an accessible learning environment from a User Centred Design perspective  – Sixth Pan-Commonwealth Forum on Open Learning
  • Juegos accesibles y la integración laboral – Capítulo 4.6 del Informe “Buenas prácticas de accesibilidad en videojuegos”, editado por el Centro de Referencia Estatal de Autonomía Personal y Ayudas Técnicas (CEAPAT), Pages 124-130. ISBN:978-84-8446-135-7.
  • GS1 Spain, Casos de éxito EPC/RFID en el Sector H